Comments and Kudos!

College Lakes 12U Wildcats

Our daughter, Gwen, has played basketball with the College Lakes 12U Wildcats for two seasons and we honestly could not be more pleased. For two seasons, Coach Wade and Coach Greg have helped her improve her basketball skills while building her overall confidence. Her primary sport for the past seven years has been soccer, so she was somewhat reluctant to try basketball. Coach Wade and Coach Greg have such a positive approach to coaching. They NEVER curse, scream at or demean the girls in any way. They constantly stress the importance of teamwork and effort. They have a knack for bringing out the best in these girls. But don't mistake their kindness for weakness, because they don't hesitate to make any girl who is "slacking" at practice run an extra lap. Their patience and dedication is amazing. When we go to games and see how some other coaches get angry, criticize and scream at their players and how some girls on other teams talk to each other so disrespectfully, it makes us even more grateful for Coach Wade and Coach Greg. If any other coaches wonder how the Wildcats have such winning seasons, I think it's because of the positive coaching. They don't scream or criticize. They never say negative things like, "What's wrong with you?" When a player makes a bad pass, fouls, etc., Coach Wade and Coach Greg will remind them what they should have done, but never in a demeaning way. They constantly build these girls up, praising good passes, good shots, noticing and praising even small skill improvements. Thanks to these two wonderful coaches, Gwen now loves basketball. We are so grateful that Gwen was put on the Wildcat team, and we want Parks and Recreation to know what fabulous coaches they are!
Received from Rob and Michelle via e-mail, Feb. 8, 2016

College Lakes Recreation Center

Just a note of thanks for your kind assistance. I was able to successfully schedule a ZUMBA program for the summer with your instructor, Cerina Johnson. I am very excited about it and I know the children at the library will enjoy her this summer. Thank you again for being so helpful!
Received from Robin via e-mail, Feb. 10, 2016

Neil McMillan, Jacob Brown, Russell James and John Jackson

We would like to take just a moment of your email time to say thank you and recognize some of your staff for their assistance to the NCWRC, Law Enforcement Division, in regards to recent multiple wildlife violations that occurred at J. Bayard Clark Park. The staff referred to include Neil McMillan, Jacob A. Brown, Russell James and John Jackson. Without the professionalism, knowledge, initiative, and great communication of your staff these violations we feel would still be occurring. It is worth noting that this was a great example of two Agencies collaborating and working together for the greater good and benefit of the public and wildlife resources of this State. Please pass along our sincere gratitude and appreciation to your staff for going above and beyond. Thank you and have a great day.
Received from Ron via e-mail, Feb. 25, 2016

Eastover-Central Recreation Center

Thanks for letting me know my voice counts.
Received from Khalilah via customer survey, Feb. 26, 2016

Parks and Recreation Staff

My family and I are pleased to say that we have adopted a bridge in memorial of my wife Cathy. This happened because of the cooperation, care and professionalism of the FCPR. Thanks to James McMillan, Gary Martin, Michael Gibson, Lynn Hughes, Jennifer Smith and the park rangers at Clark Park. It makes me proud to know that these individuals represent Fayetteville in such an outstanding manner.
Received from Thomas via e-mail, March 14, 2016

Art Williams (Building Maintenance)

I just wanted to let you know all went well at the Lions Club voting site on Tues., March 15, thanks to your help and especially thanks for the help of Art Williams and his great efforts and kindness towards my ladies.
Received from Susan via e-mail, March 17, 2016

Antonio Lugo (Building Maintenance)

Thanks once again to Antonio Lugo for the repairs made to picnic tables and the mounting of our frog call exhibit at Clark Park. Antonio continues to prove himself a master carpenter. These repairs will be well appreciated by our visitors, especially our school groups.
Received from Neil via e-mail, March 17, 2016

Eastover-Central Recreation Center

Cheers to the ladies on the desk at Eastover-Central Recreation Center for our wonderful dinner Tues. night. It was so good!
Received from Brenda via the Fayetteville Observer, April 17, 2016

Juan Brenes (Recreation Division Supervisor)

Thank you Juan for going above and beyond in assisting us after hours. We were having problems with total department credit cards processed today, and even though it was after 6 pm, Juan went back to the office to help us try to find the error. We were able to resolve the issue. We appreciate your supervisors’ positive work ethic and are very thankful for the cooperative team spirit your staff has! Many thanks!
Received from Linda via e-mail, May 4, 2016

Brian Gaskell (Tokay Senior Fitness Center)

Cheers to Brian Gaskell of the Fayetteville-Cumberland Parks and Recreation Tokay Fitness Center for Seniors. Mr. Gaskell is always very polite and helpful. And while no one is watching, he goes about his daily routines, checking on his clients, making sure supplies are readily available, cleaning equipment and a myriad of other duties. Recently I watched as he assisted a vision impaired client with some equipment. He was compassionate and ensured the client was very comfortable with using the equipment before he went on to other clients. Thank you, Brian, for caring!
Received from Spencer via the Fayetteville Observer, June 30, 2016

Barbara Wilkerson (Recreation Division Supervisor)

We would like to commend Barbara on the fantastic job she did this week. She was the only supervisor working as the other two were on vacation. She handled three people’s jobs impeccably! All center deposits were brought to the Finance Department in a timely manner and all monies and paperwork were thoroughly checked and prepared perfectly. She always has positive energy and a proactive attitude and we truly enjoy working with her. We appreciate Barbara’s diligence and hard work!
Received from Linda via e-mail, July 8, 2016

Courtney J. Heikkila (J.S. Spivey Recreation Center) and Brian Christopher (Gray’s Creek Recreation Center)

Thank you for all your help; it was a pleasure to speak with Courtney. She gave me a lot of info and was a very polite young lady. Please let her know I said thank you again and I will pass on the helpful info she gave me. Also, I would like to brag on Brian Christopher at Gray’s Creek Rec. I called couple weeks ago; Brian helped me and got back with me like he said he would. Brian was a nice, polite young man who seems to enjoy his job.
Received from Karen via e-mail, July 11, 2016

Grace Tisdale (Eastover-Central Recreation Center)

I have been attending Easter-Central Recreation Center for over three months now. We always hear the bad about people and the good things go unsaid. I just want to say that Grace Tisdale is one of the nicest, friendliest people that you could ever have as an employee. Having been a manager myself, I would have hired her in a split second. Whenever you come in the building she makes you feel welcome. Her smile is worth a million bucks, so whatever emotions you may be feeling, she makes it ok. She just brightens my day with her greeting and I try to come every single day. The cleanliness of the building is off the chain. I have never been to a public place and found the bathrooms as cleans as those. She is always working hard and doing her best to see that everything is taken care of. The first time I went into the bathroom, I was ready to start wiping down, but I got in there and said Wow, it was spotless! Grace, I salute you today and thank you for doing an excellent job.
Received from Joyce via letter, July 13, 2016


This is our first soccer camp experience, however I played soccer for over 20 years, and I would like to say that this is a very professionally run camp. My daughter is having the time of her life and we appreciate very much the effort that all the coaches and volunteers are putting out.
Received from Rob via e-mail, July 27, 2016

Jacob Brown, John Jackson and Parks

Cheers to Ranger Jacob Brown, Fayetteville-Cumberland Parks and Recreations supervisor John Jackson and his handpicked crew and to The Bicycle Shop. Thanks to all who were involved, there are three miles of mountain bike trails off the River Trail and soon to be more. This is the result of commitment from employees and residents of Fayetteville toward making this a better city and improving the quality of life for all.
Received from Justin via the Fayetteville Observer, Aug. 3, 2016